Doula, Hospice, Palliative Care: Understanding the Difference

As an End of Life Doula, I get asked very often, what is the difference between palliative care and

hospice and where does a doula come in? When navigating these things, it can be overwhelming and

at times confusing. On top of managing illness, worry, grief, fear and the medical system in

general…not all these new terms or unfamiliar terms are being put infront of you. They sound like they

belong to the same world, and in a sense they do, but they are three distinct kinds of support, with

different jobs, different people behind them, and different moments when they’re the right fit.

These supports overlap, they often work side by side, and the terms get used loosely. But

understanding the differences can change everything about how a family experiences a serious

diagnosis. The right support at the right time can mean less fear, less scrambling, and more presence

for what actually matters….

So to quote Julie Andrews, “Let’s start at the very beginning, a very good place to start.”

Palliative Care: Comfort Alongside Treatment

What it is: Palliative care is medical care focused on relief from the symptoms and stress of a serious

illness. The goal is to improve quality of life, for both the patient and the family, by managing pain,

nausea, fatigue, breathlessness, anxiety, and the hundred other burdens a serious illness can carry.

Palliative care is not only for people who are dying, that is hospice and we will get to that next.

Who provides it: A team typically of palliative care physicians, nurses, social workers, and sometimes

chaplains, pharmacists, and dietitians, working alongside the patient’s other doctors.

When it’s used: At any stage of a serious illness, and alongside treatments meant to cure or control the

disease. Someone can be getting aggressive chemotherapy with every intention of beating their cancer

and still receive palliative care to manage the side effects. It can begin at diagnosis and continue for

years.

Where it happens: Hospitals, outpatient clinics, and increasingly at home.

Hospice: Comfort Care for the Dying

What it is: Hospice is care for people who are nearing the end of life. The focus shifts from curing the

illness to comfort, dignity, and quality of life for time that remains. All treatments for illness are ended

(a normal requirement for hospice) and the focus shifts to ensuring comfort through the dying process.

When it’s used: Generally, hospice is for people with a terminal illness whose physician believes they

have six months or less to live, if the disease runs its expected course. Living longer than six months

doesn’t disqualify someone, care continues as long as it’s needed. If a person lives beyond this

timeframe, they can remain on hospice indefinitely, provided a hospice physician re-certifies that the

person is still terminally ill at the end of each benefit period.

Who provides it: An interdisciplinary team that usually includes a physician, nurses, home health aides,

a social worker, a chaplain/spiritual guide, trained volunteers, and bereavement counselors. The team

supports not just the patient but the whole family.

Where it happens: Most often wherever the person calls home, a house, an apartment, a nursing

facility, and sometimes in a dedicated hospice house or hospital unit.

Hospice includes grief and bereavement support for the family, typically continuing for many months

after the death. In the U.S., hospice is covered under the Medicare hospice benefit, by Medicaid, and

by most private insurance.

Hospice is not “giving up”. There is still life to live, memories to be made, conversations to have, and

legacy projects to create. Personally, hospice is the most sacred time because the noise of doctors,

treatments, etc. dissolves and the focus shifts to the quality time with the person we care about.

However, I wouldn’t be a good doula if I didn’t mention the fatigue and frustration that can arise both

with caregivers and the dying. Caregivers forget to care for themselves and can get run down and

burnt out during this time. It’s so important to ask for help and for those of us who know a caregiver,

reach out. Offer time for them to step away to take a nap, a walk, a shower. The dying are going

through so many emotions, navigating mortality, physical discomfort. It’s important there to let those

we care about…talk about how they are feeling. Let them process and share. Help to create moments

that are not solely focused on their dying.

End-of-Life Doula: Presence, Not Procedure

What it is: An end-of-life doula provides non-medical, holistic support to a dying person and their loved

ones; emotional, spiritual, practical, and informational. Where the medical teams tend the body, the

doula tends the “experience”. Doulas are independent practitioners, sometimes volunteers connected

to a hospice. The role is non-medical and, in most places, not licensed or regulated the way clinical care

is. However, most doulas have gone through training and certification through various programs.

What that looks like: This varies greatly by each doula. We all have our specific offerings…some

flexible, very some specific. It might include:

  • Holding space for fears, questions, and conversations that are hard to have anywhere else

  • Helping someone explore what a “good death” means to them, and planning toward it

  • Legacy work — letters, recordings, life review, leaving something behind

  • Planning and sitting vigil in the final days

  • Creating a meaningful environment in the space where someone is dying

  • Offering caregivers respite and a steady presence

  • Helping families understand and navigate the medical system without being part of it

  • Offering grief support to the dying and loved ones during and after passing

  • Support after death with clearing/cleaning of a home, donations, removal of medical

    equipment, access to estate lawyers and navigating probate

When it’s the right fit: At any time. Doulas are often mostly involved in the final months, weeks, and

days, some families bring a doula in at diagnosis; others find one in the last week. But, we also

encourage everyone to connect with a doula at any stage….even with someone isn’t facing a terminal

diagnosis. Doulas can provide death education, planning tools and answer questions about death and

dying that might be difficult to talk about. We are there to help keep the dying and loved ones

informed, answer questions, ensure dignity in dying and most importantly, ensure the dying person’s

wishes are carried out to the absolute best of our ability.

Where it happens: Wherever the person and family are, and wherever they need presence.

How They All Fit Together

Here’s the part families find most reassuring: these aren’t competing choices. They layer.

A person might receive palliative care for two years while undergoing treatment, transition to hospice

when treatment is no longer the goal, and have an end-of-life doula walking beside them and their

family through all of it — present at the kitchen table, the hospital, and the bedside.

The medical teams manage symptoms and care for the body. The doula tends to the human

experience surrounding it all. Together, they form a fuller circle of support.

A Closing Thought

As a doula I invite you to reach out. Asking for support is a form of love, not surrender. We all have the

right to the death we want, and doulas are here to ensure that we support how that looks and feels

with dignity. All of this can be overwhelming, at any stage of our human existence, and doulas are

here to answer questions, guide you through the process and talk things through with anyone who’s

confused about where to begin or just wants to explore death and dying.

*For more information, book a consultation, or learn more about my services, please visit

www.deathdoulanewyork.com

Kelly Briggs-Hayler

My mission as a doula is to provide information, support and a safe space so that you feel empowered to make decisions that reflect and honor how you want to be cared for while dying and after death.  I strongly believe that when we are able to discuss these things openly, it sheds light on the darkness we carry around death and hopefully, ease some of the fear.  I feel our death should reflect the life we have lived and to remember that life doesn’t have to stop just because we know the end is near.  There is always time for beauty, laughter and light.

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