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Insights
Everyone notices. Most of it stays in the room.
Millions of first-generation immigrants are the invisible caregivers of aging parents living thousands of miles away. The observations are there, in the room, after every visit. What's missing is a way for them to travel home.
Your Home Care Agency Spends 3–5 Hours a Day Answering Family Calls. It Doesn't Have To.
Home care agencies spend 3–5 hours a day answering routine family calls. Here's why it happens, what it costs, and how forward-thinking agencies are starting to solve it.
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